Shipping policy
About delivery services zone
Our delivery services are currently only available to locations within continentalΒ India.
Shipping Rates and Processing Time Estimates:
Please allow 1-3 business days (Mon-Sat) of processing time.
|
Shipping Country |
Estimated delivery time |
Price |
|
Economy - India |
5 to 7 business days (Mon-Sat) |
Free |
Β
The order cut-off time
The order cut-off time will beΒ 12:00Β AM India Standard Time (Kolkata) every day.
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.
If you havenβt received your order within 10 days of receiving your shipping confirmation email, please contact us at
support@walletkart.in with your name and order number, and we will look into it for you.
Item not received:
If youβve successfully placed an order and havenβt received it yet while the tracking status shows itβs delivered. youβd wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once itβs by the carrier), but if still persists kindly email us at support@walletkart.in.
Change of Address
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at support@walletkart.in
Tracking
Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.
And you can track your order with Tracking I'd on https://walletkart.in/apps/shipway_track
Cancellations
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.
Parcels Damaged In Transit
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
If you need help you can contact us using the details provided below:
Email: support@walletkart.in
Phone: +91 7669806265



